PROGRAM OVERVIEW
Become a critical player in your organization by improving your business acumen. Learn how to speak the business language, how to analyze and interpret reports and metrics for key business functions, and how to better align business functions with your organization’s strategic goals.
Practice your new skills through facilitated group discussions and practical application activities.
 
PROGRAM OBJECTIVES
This program is designed to provide you with the knowledge and skills necessary to:
Explore the scope, challenges, and integration of key business functions including operations, product development, marketing and sales, finance, and IT, especially in a global business environment.
Review and interpret typical operating reports for key business functions.
Describe the value and use of business intelligence.
Develop strategies to drive organizational results and clarify the role of HR.
 
PROGRAM OUTLINE
This program includes the following:
 
SECTION 1: Introduction
The strategic planning process
HR’s strategic role in the organization
 
SECTION 2: The Hiring and Retention Landscape
Integration of business functions and processes
The goal of the organization
How a business makes money
 
SECTION 3: Sales and Marketing
The difference between sales and marketing
Responsibilities of sales and marketing
Reports and metrics
How HR leaders can support sales and marketing
 
SECTION 4: Research and Development (R&D)
Why R&D is critical to the future of the organization
Goals for R&D
Reports and metrics
How HR leaders can support R&D
 
SECTION 5: Operations
What is operations?
Responsibilities and challenges
Reports and metrics
How HR leaders can support operations
 
SECTION 6: Finance and Accounting
Difference between finance and accounting
Goals of finance and accounting
Reports and metrics
How HR leaders can support finance and accounting
 
SECTION 7: Information Systems
The changing role of information systems
Reports and metrics
How information systems supports the organization
How HR leaders can support information systems
 
SECTION 8: The Global Environment
Collaboration around the globe
Different countries, different laws, regulations, and worker expectations
HR’s role in aligning and supporting the global enterprise
 
SECTION 9: Aligning Functions for Business Results
Global Achievement
Needs and HR functions
 
SECTION 10: Mergers and Acquisitions (M&A)
Phases in M&A process
Why mergers don’t achieve the results expected
 
SECTION 11: Project Management
Key steps in the project management process
Project planning and implementation
Taking a project management approach
 
SECTION 12: Conclusion
 
Recertification
SHRM: 15 PDCs